Skip to content

Cybersecurity Incident Response & Management (CIRM) Policy

Official platform documentation and governance guidance.

High-fidelity security framework ensuring structural resilience, rapid incident eradication, and forensic integrity across the Nexly cyber perimeter.
SOC Active
ISO 27035
v3.5.0

Enterprise Cybersecurity Incident Response & Management (CIRM) Policy

1. Cyber Resilience & Defense Mission

Nexly.biz (the “Company”) maintains a state of continuous cyber-readiness. Our mission is to neutralize digital adversaries with clinical precision, ensuring that any anomaly in our architectural perimeter is detected, isolated, and eradicated before it can impact user metadata or service continuity. We view incident response not as a panic protocol, but as a disciplined engineering exercise.

2. Universal Structural Scope

This policy governs the management of all cybersecurity events, including unauthorized access, DDoS clusters, malware infiltration, and social engineering attacks across the global Nexly compute grid, including third-party cloud nodes and employee terminals.

3. Incident Response Team (IRT) & SOC Command

The IRT is composed of specialized security architects, forensic analysts, and legal counsel. They maintain 24/7 "Rapid Response" availability and have the institutional authority to isolate entire network segments or deactivate core APIs to preserve the integrity of the broader ecosystem.

4. Detection Array & Telemetry Monitoring

We utilize a "High-Fidelity Detection Array" (SIEM/EDR) that monitors for behavioral non-linearities. Our SOC (Security Operations Center) aggregates telemetry from every node, utilizing automated "Threat Extraction" to identify potentially malicious logic packets before they achieve lateral movement.

5. Severity Triage & Impact Levels

Incidents are triaged based on technical severity:

  • P1 (Critical): Active high-impact breach involving restricted data or core service disruption.
  • P2 (High): Potential compromise of isolated nodes or localized system performance decay.
  • P3 (Moderate): Anomalous activity detected but contained within low-integrity perimeters.
  • P4 (Information): Failed probes or non-malicious system glitches.

6. Reporting Conduits & Secure Escalation

Nexly citizens and external researchers are mandated to report anomalies immediately. We maintain a "Secure SOC Portal" and a "Terminal Panic Line" for instant human-to-architect escalation. Reports are triaged by an automated "Logic Sieve" within 300 seconds.

7. Tactical Containment & Isolation

Upon verification of a P1 or P2 threat, Nexly executing "Surgical Isolation." We utilize micro-segmentation to cordon off the infected node, preventing east-west movement. During critical breaches, system integrity takes precedence over availability SLAs.

8. Eradication & Forensic Sanitization

Once contained, the IRT identifies the "Infection Vector" and performs a deep eradication exercise. This involves the structural removal of backdoors, the decommissioning of compromised credentials, and the forensic sanitization of all impacted hardware nodes.

9. Forensic Integrity & Chain of Custody

Nexly maintains a high-fidelity "Digital Chain of Custody." Evidence is captured in a forensically sound manner (disk images, memory dumps, immutable log streams) to allow for internal analysis and, where necessary, legal prosecution of the adversary.

10. System Recovery & Validation

Restoration only occurs from "Verified Secure Gold Images." Before any node is reintegrated into the production grid, it must pass a "Rigorous Integrity Scan" to ensure that no residual persistence mechanisms remain.

11. Disclosure Mandates & GDPR Alignment

If an incident involves the potential compromise of personal identifiers, Nexly commits to the "72-Hour Breach Notification" mandate. We prioritize direct, transparent communication to impacted users, providing clear remediation steps (e.g., credential rotation).

12. Protocol Evolution (PIR)

Every P1/P2 incident triggers a mandatory "Post-Incident Review (PIR)." We identify the architectural failure and hard-map the corrective logic into our WAF (Web Application Firewall) and IDS rules within 72 hours of incident closure.

13. SOC Command & Incident Reporting

To report a security anomaly, request an incident status report, or access our latest CIRM readiness audit, please contact the SOC Command Center.

Security Operations Center (SOC) Command

Response SLA: 5m Triage (P1) • Protocol v3.5

Direct SOC Contact
Cart